IVR Voice Fallback
DTMF-based voice portal for drivers who cannot read. Bengali default, "9" for English.
Use the driver's reachable number in international format so the IVR session can be found.
Example IVR transcript
Illustrative call flow — start a session above to use the live keypad.
Welcome to Tourmo. Press 1 to check in.
[DTMF: 1]
You are checked in. Your queue position is 3.